Privacy Policy

1. Introduction

Welcome to Diverse Urban Solutions Limited (“Company”, “we”, “our”, “us”). We respect your privacy and are committed to protecting the personal data of our website visitors and customers. This privacy policy explains how we collect, use, disclose, and protect your personal information when you visit our website: www.diverseurbansolutions.com (the “Site”).

By using our Site, you consent to the terms outlined in this Privacy Policy.

2. Information We Collect

We collect and process personal data in compliance with the General Data Protection Regulation (GDPR). The data we collect includes:

2.1 Personal Identification Information:

• Name
• Email address
• Phone number
• Company name (if applicable)
• Financial information (if relevant to our services)

2.2 Automatically Collected Information:

When you visit our Site, we automatically collect information such as:

• IP address
• Browser type and version
• Time zone setting
• Location data
• Operating system and platform
• Device information

2.3 Financial Data:

For payments and financial transactions, we may collect payment details, including:

• Bank account numbers.
• Credit card information.

Note that we do not store financial data directly. Payments are processed through secure third-party payment processors such as Stripe, PayPal, etc.

3. How We Use Your Information

We collect and use your data for the following purposes:

• To provide our services, including financial consulting, investment management, or other fintech services.
• To process payments securely.
• To communicate with you about updates, promotions, or essential information related to our services.
• To improve our website and services based on analytics and customer feedback.
• To comply with legal obligations, including financial regulations.
• To detect and prevent fraud or other malicious activity.

4. Legal Basis for Processing

Under the GDPR, we rely on the following legal bases for processing your personal data:

• Contractual Obligation: We process your data to fulfil a contract or provide the services you have requested.
• Consent: Where you have provided consent (for example, subscribing to newsletters), we process your data accordingly.
• Legitimate Interests: We may process your data when it is in our legitimate business interest, such as improving our services or protecting the security of our Site.
• Legal Obligation: We may process your data where necessary to comply with a legal obligation.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, and as required by law. Once your data is no longer needed, it will be securely deleted or anonymized.

6. Data Sharing and Third Parties

We may share your data with trusted third parties under the following circumstances:

• Payment Processors: To process financial transactions securely (e.g., PayPal, Stripe).
• Service Providers: For website hosting, data analysis, and marketing services.
• Regulatory and Legal Requirements: When required to comply with UK law or in response to a valid legal request.

We do not sell or rent your personal data to third parties for marketing purposes.

7. International Data Transfers

If we transfer your personal data outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your data, such as contractual clauses or binding corporate rules that comply with GDPR standards.

8. Security of Your Data

We use robust technical and organizational measures to protect your data, including:

• SSL encryption for secure data transmission.
• Regular security audits and vulnerability assessments.
• Restricted access to your personal data, ensuring only authorized personnel can access it.

While we strive to protect your personal data, please note that no method of transmission over the internet is 100% secure. Therefore, we cannot guarantee absolute security.

9. Your Data Protection Rights

Under the GDPR, you have the following rights concerning your personal data:

• Access: You have the right to request copies of your personal data.
• Rectification: You have the right to request that we correct any inaccuracies in your data.
• Erasure: You can request the deletion of your personal data, under certain conditions.
• Restriction: You can ask us to restrict the processing of your data.
• Portability: You have the right to request that we transfer your data to another organization or to you.
• Objection: You can object to the processing of your data for specific purposes, such as direct marketing.

To exercise these rights, please contact us at info@diverseurbansolutions.com

10. Cookies

Our Site uses cookies to improve your browsing experience and to track user preferences. Cookies are small data files that are placed on your device when you visit our Site. You can control or delete cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our Site.

For more information on how we use cookies, please see our [Cookie Policy].

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and we will notify you of significant changes via email or through a notice on our Site.

12. Contact Us

If you have any questions about this Privacy Policy or how we manage your personal data, please contact us at:

• Email: info@diverseurbansolutions.com
• Address: 45 Albemarle Street, London, W1S 4JL, United Kingdom

Effective Date: 16^th September 2024

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